Contact Us

Telephone: (206) 799-7230  
Available Monday through Friday from 9 am to 5 pm
(this phone number also can accept texts)

 

Email: aquahuna@aquahuna.com Please allow for 24-48 hours for us to respond. All departments have been impacted by the COVID-19 Pandemic, which may cause additional delays.

 

Please Note: We are currently in the process of moving to a new location between now and February 2023. During this time there may limited stock available. There may be a delay in the processing of orders and the answering of emails and phone calls while our staff is helping with our big move to our new location. Thank you in advance for your understanding and patience as we move to a new, larger warehouse! We look forward to offering you a larger and bigger selection of items in 2023!

 

For DOA refunds: Send us an email with a picture of the fish on a piece of paper or paper towel within 3 days of delivery and we will issue you a refund for the purchased price. Please include your name and order number when contacting us.

 

If you need to file a USPS claim regarding a lost shipment, our shipping address is: Aqua Huna, 127 SW 153rd ST, Suite B, Burien WA 98166, United States. You will need this information to file a claim. USPS usually processes claims in 5 to 10 days.