I've purchased with Huna in the past a few years ago (2020) and had a wonderful experience. Unfortunately my most recent purchase (2025) was an entirely different experience. About 50% of my order was DOA, and another 25% died within a week. I've been in the aquarium hobby for over 10 year and have lots of experience with order stock online and acclimating them to well established, stabled tanks. They do honor their DOA policy and respond quickly however I'm unlikely to risk this experience or waste money on shipping with them.
Another noticeable difference is the color quality and how honestly Huna represents their product. I ordered fire red shrimp, not cherry shrimp. The difference is entirely about color grade (and price). I didn't get fire red shrimp, I got low quality cherry shrimp. I guess they just hoped I wouldn't notice. Their Jade Green shrimp were even worse, there was very clearly culls from their skittle/blue shrimp colony, sold as Jade Green.
DOA happen with shipping, thing can happen beyond a store's control, but to replace a higher quality product with a lower one was an intentional choice and is the main reason I won't be ordering from Huna again.
Happy fish keeping everyone!
