Join our newsletter for early access, updates, and more!
By clicking "Accept," you agree to our use of cookies to improve your experience.
1 product
Showing 1 - 1 of 1 product
My order took several days to reach NC. When the order came in half the fish were dead but I was hopeful for my snails, even they were looking rough. Unfortunately out of 4 only 1 made it. My husband flushed the DOA’s not knowing to take pictures. And the confirmation that the snails weren’t going to make it was after the 3 days.
I’m sure it was the carrier and not the shippers fault.
I've bought almost all of my community tank fish from AquaHuna and I've only had maybe 2 issues. AH always makes things right. That being said, this plant came in great condition and is currently loving my 30gal. I always do a quick 1tbl spoon hydrogen peroxide to a gallon of water dip for about 20min, then I rinse the plant, put it in some dechlorinated water with seachem prime for about 10min before adding to my tank. Pest snails and scuds are impossible for stores to remove completely,
so it's just a precaution. I've ordered plants from other online stores, but I trust AH the most. Thank you for all you do, for being honest, having super fair shipping costs, and taking such great care of your plants/fish babies.
UPDATE: aqua Huna promptly refunded me for this order. Their customer service response is excellent. I stand by my delivery advice, though. Pay the extra for Next Day. I’m changing my review to 5 stars based on their customer service.
I purchased 8, Celestial Galaxy Rasboras. Not only were all 8 DOA, they were mostly disintegrated. To be fair to AquaHuna, I ordered them standard delivery and there was a package delay by one day. I will only order next day moving forward. I’m giving them 2 stars and will update my review once they respond. My other experiences with AquaHuna have been positive. I’m looking forward to them making it right. Posting this for others- do not use standard shipping.
Beautiful and healthy!!
Healthy and happy.
All 6 arrived alive and healthy
So full of personality lol always get good fish from this place
