Both snails arrived healthy and are happy in their new home. Shipping was fast and they were packed safely for their journey. An overall good experience.
I received 15 of these and 12 died. They got PH shock and developed a bacterial infection after two days. It would be nice to know what your PH water parameters are for your fish and/or the fish that may be more sensitive to a difference in PH prior to shipping, perhaps on the info page. My water is a higher PH. These seem to like it lower. It would have been nice to know so I could have adjusted it before they came! These aren't inexpensive fish.
Java moss grows like a weed. The tiny cup and tiny amount should have been bigger! Again, trying to make a buck as fast as they can, instead of giving a decent amount.